Please find below a collection of links to the written thoughts of fans who are unhappy with SEGA’s treatment of non-Japanese fans.
This is obviously only a small selection, gathered in a few minutes from google. There’s a real wealth of dissatisfaction out there.
Time for SEGA to step up and treat foreign fans a little better, me thinks.
http://www.glassdoor.com/Reviews/SEGA-of-America-Reviews-E4174.htm (Former Sega of America employees)